Distance Selling Agreement

Upon completing the membership process, all users are considered to have read and accepted the sales agreement. The Sales Agreement is the Virtual Sales Agreement between www.kttmarket.com and the Customer.

Article - 1
The subject of this agreement is the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale and delivery of the product specified below by the seller to the buyer.

Title: Karadeniz Teknik Takımları Bilemesi İmalatı Toptan Tic. ve İth. İhr. San. Ltd. Şti.
Address: Topçular Mah. Rami Kışla Cad. A Blok Apek Üretmen İş Merkezi No:61/183 Eyüpsultan / İSTANBUL
Phone: 0530 724 50 61
E-mail: info@kttmarket.com

All members: All buyers who become members of the e-commerce store of kttmarket.com company and shop at www.kttmarket.com. (Hereinafter referred to as the buyer or customer).

The type, quantity, brand/model, color, quantity, sales price, and payment method of the Goods/Product or Service are as specified on the website and these promises may vary without being notified to the buyer.

5.1 - The BUYER declares that they have read and informed themselves about the basic qualities of the product subject to the contract specified in Article 4, the sales price, and the payment method, as well as all preliminary information about the delivery, and provided the necessary confirmation electronically.
5.2 - Provided that the legal 30-day period is not exceeded, the product subject to the contract shall be delivered to the buyer or the person or organization at the address indicated by the buyer within the period specified in the preliminary information depending on the distance of the buyer's residence for each product.
5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible for the non-acceptance of the delivery by the person or organization to be delivered.
5.4 - The SELLER is responsible for delivering the product subject to the contract in sound, complete, in accordance with the specifications stated in the order, and with warranty documents and usage manuals, if any.
5.5 - It is a condition that this agreement is electronically approved and the sales price is paid by the buyer's preferred payment method for the delivery of the product subject to the contract. If the product price is not paid for any reason or canceled in the bank records, the SELLER is deemed to have been relieved of the obligation to deliver the product.
5.6 - If the buyer's credit card belonging to the buyer is used by unauthorized persons in an unjust or unlawful manner not due to the buyer's fault after the delivery of the product, the buyer or the person or institution specified in the sales contract must send the product delivered to them to the SELLER within 3 business days. In such a case, shipping costs are borne by the buyer.
5.7 - If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure or extraordinary situations such as adverse weather conditions preventing transportation, the SELLER is obliged to inform the buyer. In this case, the buyer may cancel the order, replace the product with the equivalent if any, and/or postpone the delivery until the obstructive situation is eliminated. In case the buyer cancels the order, the SELLER initiates the cancellation of the buyer's credit card receipt and the refund of the relevant amount to the buyer's account within 7 days and informs the Buyer by electronic mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.
5.8 - If the product or products delivered to the buyer or the person and/or institutions to whom/which the delivery will be made are defective or damaged, necessary repair or replacement procedures are carried out by sending the relevant product or products to the SELLER within 3 days starting from the date the buyer received the product, and transportation expenses are covered by the SELLER.
5.9- This contract becomes valid after it is delivered to kttmarket.com address electronically (after membership is completed) by the buyer.

6.1- The consumer has the right of withdrawal from the contract within fourteen days without giving any reason and without paying any penalty.
6.2- In installment sales, the BUYER has the right of withdrawal within 7 (seven) days from the delivery of the product subject to the contract to himself/herself or to the person/organization at the address indicated.
6.3- In order to exercise the right of withdrawal, it is necessary to notify the SELLER in writing within this period and the product must not have been used within the framework of the provisions of Article 6.
6.4- In case of exercising this right, it is obligatory to return the original invoice with the cargo delivery certificate sample indicating that the product delivered to the buyer or the third person is sent to the SELLER, and also, the undamaged state of the product box, usage manuals, accessories, if any, and any gifts given with the product, must be returned to the SELLER. Within (10) days following the delivery of all documents and products to the SELLER, the product price (deducting the shipping cost paid by the SELLER) is refunded to the BUYER. If the original invoice is not sent, the return request cannot be accepted. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER.
6.5- If the Buyer does not send the product to be returned with the Cargo Firm specified by the Seller in the Pre-Notification Form, the return request will not be accepted. In case the Buyer sends the product to be returned with a cargo company other than the cargo company specified by the Seller in the Pre-Notification Form, the Seller is not responsible for the return price and any damage that may occur during the shipping process.

In order for the products to be returned, it is necessary for the product's packaging not to be opened, not to be damaged, not to be used, not to be washed, not to be ironed, not to lose its qualities and characteristics, not to lose its resaleability from a health and hygiene perspective, not to be worn or tried. Also;
7.1- If the Buyer starts to use the service before the expiration of the right of withdrawal, the right of withdrawal cannot be used.
7.2- The BUYER cannot use the right of withdrawal for the return of goods whose protective elements such as packaging, tape, seal, package, etc., have been opened after delivery and whose return is not suitable for health and hygiene reasons.
7.3- If the seller has delivered the goods to the consumer within the withdrawal period, the consumer can only check the goods to the extent required by a normal examination; otherwise, the consumer cannot exercise the right of withdrawal.
7.4- The consumer cannot use the right of withdrawal for goods prepared according to his/her requests or personal needs.
7.5- ONLY size change is made for ABAYA products, and the BUYER cannot exercise the right of withdrawal due to the health and hygiene peculiar to this product.
7.6- In Clothing that has undergone alteration or repair, the BUYER cannot exercise the right of withdrawal.
7.7- If the accessories of products sold with accessories such as belt, brooch, buckle, necklace, are not fully returned, the BUYER cannot exercise the right of withdrawal.
7.8- The BUYER is responsible for checking his/her cargo physically during the delivery of the cargo, and if he/she detects any opening, tearing, burning, staining, and deterioration of the originality of the cargo packaging, he/she is responsible for requesting a Cargo Damage Report and informing the SELLER immediately. Otherwise, the BUYER cannot exercise the right of withdrawal.

8.1- Persons under the age of 18 cannot shop from the SELLER.
8.2- The SELLER is not responsible for price errors arising from typesetting and system errors.

In the implementation of this agreement, the Consumer Arbitration Committees at the place of residence of the SELLER declared by the Ministry of Industry and Trade up to the announced value and the Consumer Courts at the place of residence of the SELLER are authorized.
In case the order is approved electronically, the BUYER is deemed to have accepted all the provisions of this agreement.